Accurate diagnostics.
Handovers remembered.
Knowledge that grows.

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THE PROBLEM

Every shift starts from scratch.

80% of maintenance logbooks are unstructured and fail to capture key information. The mining industry loses $15 billion a year to unplanned downtime.

$187K
cost per hour of unplanned downtime
Siemens, 2024
23 hrs
lost to machine failures every month
ISA / Senseye
40%
performance drop during shift handovers
Unison Mining

01

You swap the solenoid. Machine runs. You go home.

Verbal handover at crib. "Yeah the digger's sorted."

02

Same fault code, 3am. Night crew pulls it apart.

They don't know you already checked the solenoid. They check it again.

03

New swing, new bloke, new theory.

Orders a pump. There's already one in receiving.

04

A week later it's still down.

The paper job card says "hyd fault — investigate."

05

Chafed harness. Twenty minute fix.

Seven days of downtime because every shift started from zero.

THE PRODUCT

Six layers of intelligence.

Guided fields replace paper and radio calls. Every fault gets a digital record from the first report — machine, location, severity, photos, and initial observations. Nothing gets lost between shifts.

THE SHIFT

What changes.

Fault logging
Paper / verbal
Structured digital record
Shift handover
Verbal briefing
Automatic with full history
Diagnostics
Search PDFs manually
AI generates from your docs
Communication
WhatsApp / personal phone
Built in, tied to the fault
Parts tracking
Spreadsheets / memory
Logged against the fault
Audit trail
None
Every step, every shift
Shift context
Whatever gets remembered
Complete history, one tap
Fleet intelligence
Locked in people's heads
Knowledge network that grows
Reliability data
Gut feel and spreadsheets
MTTR, uptime, fault hot lists
Contractor onboarding
"Ask Dave." Dave's on R&R.
Guided mode from day one

7 days.

Twenty minute fix.

Because every shift started from zero.

PRICING

Plans that scale with
your operation

Priced per user and per machine fleet.

Start with a pilot — no lock-in. Contact us for a quote.

ESSENTIALS

Core

Fault logging and structured handovers for your crew.

Fault logging with photos
AI diagnostics (your company history)
Shift handovers
In-app messaging and support chat
Basic fault code index
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MOST POPULAR

Pro

AI diagnostics and fleet intelligence for growing operations.

Everything in Core
Fleet intelligence and pattern recognition
Document upload (SOPs, procedures, site docs)
Full fault code index (fleet learned)
Machine fleet management
Contractor and partner access
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FULL PLATFORM

Enterprise

Cross-site knowledge and your complete technical library.

Everything in Pro
AI powered by your technical library
Full document corpus ingestion
Advanced fault code intelligence
Cross-organisation fault visibility
Dedicated support
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ACTIVE PILOT

On the ground in Western Australia.

FaultPilot is running on active mine sites with real maintenance crews — logging real faults, running real shifts, and operating under real conditions. We're a small team that builds alongside the people who use it.

WARegion
MiningIndustry
2026Commercial launch

Interested in joining the pilot? Get in touch →

PILOT PROGRAM OPEN

Want to see it
on your site?

We're working with a small number of pilot sites in WA.

Start a Pilot

OUR RESPONSIBILITIES

Safety, community, and environment — at the core of how we work.

OUR FULL COMMITMENTS →

ACKNOWLEDGEMENT OF COUNTRY

Always was, always will be,
Aboriginal land.

FaultPilot acknowledges the Traditional Custodians of the lands on which we work across Australia. We pay our respects to Elders past, present and emerging, and recognise their enduring connection to land, water, and community.

We recognise that sovereignty was never ceded. This land always was, and always will be, Aboriginal and Torres Strait Islander land.

READ OUR FULL ACKNOWLEDGEMENT →
Country — Australian landscape