01 / THE PROBLEM
Every shift starts from scratch.
80% of maintenance logbooks are unstructured and fail to capture key information. The mining industry loses $15 billion a year to unplanned downtime.
01
You swap the solenoid. Machine runs. You go home.
Verbal handover at crib. "Yeah the digger's sorted."
02
Same fault code, 3am. Night crew pulls it apart.
They don't know you already checked the solenoid. They check it again.
03
A week later it's still down.
The paper job card says "hyd fault, investigate."
04
Chafed harness. Twenty minute fix.
Seven days of downtime because every shift started from zero.
02 / THE PRODUCT
One record. Six functions.
7 days.
Twenty minute fix.
Because every shift started from zero.
03 / DEPLOYMENT
Running in a day.
No integration project. No new hardware. No six month rollout.
DAY 1
We set it up
Setup handled for you. We import your machine list and walk your crew through the app on site.
DAY 2
Your crew is running it
Logging faults, running diagnostics, handing over shifts. One record from the first report.
HARDWARE
None required
Runs on the phones and tablets your crew already carries. iOS and Android. Works offline underground.
04 / SECURITY & DATA
Your data. Your operation.
ENCRYPTION
All data encrypted in transit and at rest.
HOSTING
Customer data is stored on secure cloud infrastructure in Australia (Sydney). AI processing transits the US and nothing is retained there.
OWNERSHIP
Your data belongs to your organisation. It is never shared and never sold.
AGREEMENTS
Data Processing Agreement, Service Level Agreement, and Data Retention Policy available for procurement review. VIEW LEGAL →
05 / ACTIVE PILOT
On the ground in Western Australia.
FaultPilot is running on active mine sites: logging real faults, running real shifts, operating under real conditions.
Built on site with the crews who use it. By maintenance people, not a software company.
Interested in joining the pilot? Book a demo →
06 / PLANS
Plans that scale with your operation.
Priced per user and per machine fleet.
Start with a pilot, no lock-in. Contact us for a quote.
Core
Fault logging and structured handovers for your crew.
Pro
AI diagnostics and fleet intelligence for growing operations.
Enterprise
Cross-site knowledge and your complete technical library.
PILOT PROGRAM OPEN
Want to see it
on your site?
We're working with a small number of pilot sites in WA.
Book a DemoOUR RESPONSIBILITIES
Safety, community, and environment. At the core of how we work.
OUR FULL COMMITMENTS →
ACKNOWLEDGEMENT OF COUNTRY
Always was, always will be,
Aboriginal land.
FaultPilot acknowledges the Traditional Custodians of the lands on which we work across Australia. We pay our respects to Elders past, present and emerging, and recognise their enduring connection to land, water, and community.
We recognise that sovereignty was never ceded. This land always was, and always will be, Aboriginal and Torres Strait Islander land.
READ OUR FULL ACKNOWLEDGEMENT →