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Maintenance knowledge that stays on site and grows every shift

Fault finding and shift handover for mining maintenance crews.

The FaultPilot console home for the supervisor: the handover, the reliability measures and the jobs on shift
The FaultPilot phone home for the maintainer, with the next job ready to open

One fault reaches further than the asset.

A truck stops on the ramp, and the fault does not stay with the truck. Pit control reroutes the haul road, planned work gives up its slot, and if the job runs past the end of shift, what was found gets lost at handover.

In a published study of shovels at an open pit copper mine, the repair itself was only half the downtime. The rest went on everything around it.

We built FaultPilot to fix that.

Dashtaki, Jafari and Hoseinie, Scientific Reports 15, 4565 (2025).

Your knowledge compounds.

Every job adds to what your site knows. Once a supervisor accepts what fixed it, that fix comes up first the next time the same fault turns up, with how often it has worked. It belongs to your organisation, so it stays when people move on, and the next crew never starts from scratch.

Jobs and faults
Accepted fixes
Shift handovers
Your procedures
Fault found on the phone: steps from a known fix that worked 4 of 5 times, safety acknowledged

One shift, start to finish.

Each step adds to the same record, from the phone on the asset to the report in the office.

The Jobs board: jobs nobody is on sit at the top, critical first

Start of shift: the board.

The supervisor hands out work and sees every job and who is on, critical first, without ringing round.

Seen this before: the fixes that worked on this asset before, how often each worked and when it was last fixed

On the asset: the phone.

The maintainer starts the job and sees the fixes that worked on this asset before, and how often they worked.

A job handover: what was found, what was done and what is next, ready for the next crew to take

Change of shift: the handover.

What was found, what was done and what is next go with the job, ready for the next crew to take.

Mean time to repair, asset uptime, total faults and first time fix, with faults per day and repair time over thirty days

In the office: the numbers.

Repair time against the period before, availability and breakdowns, with the reliability report as a PDF.

See the whole product

Ready for your IT and procurement teams.

Stored in Sydney

Records, sign in and files held in Sydney, each organisation walled off. AI requests go to named providers in the United States, whose terms exclude training on your data.

Your company sign in

Invite only, with roles, two step sign in and single sign on.

Works below ground

Jobs and procedures are saved on the phone before the shift, and everything sends once the crew is back in signal.

Tested

Penetration tested by an external provider in 2026. Security pack on request.

FaultPilot Technologies Pty Ltd, Perth, Western Australia. ABN 74 687 468 202.

Read about security

30 days on site.

One site, your crews, real faults. Nothing to install: it runs on the phones and computers your crews already use. We measure availability and repair time with you, before and after.

At the end, keep it only if it earned its place.