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CapacitorTHE PROBLEM
This is what happens
without a system.
One fault. One excavator. Sixteen days.
Fault logged on paper
Excavator throws a hydraulic fault. Someone writes it on a job card. Verbal handover at shift change.
Night crew starts from scratch
Nobody wrote down what was already checked. They retest the same components. Hours lost.
Relief valve replaced on a guess
New shift. A tech swaps the relief valve. Doesn't fix it. No record of what the night crew tried.
Parts ordered twice
The replacement part was already ordered and cancelled last week by a different shift. Nobody recorded it.
40 minute fix found on day 16
A wiring issue on the pressure sensor. Sixteen days, five shift rotations, three unnecessary replacements.
THE DIFFERENCE
FaultPilot vs. the status quo
THE PRODUCT
One record. From first log
to final fix.
Every fault gets a single structured record. Every step, every message, every handover — in one place.
Structured fault intake
Select the machine, describe the fault, attach photos. Every field prompted. Clean data from the start.
AI guided diagnostics
Trace, our AI engine, generates a diagnostic workflow grounded in your technical documentation. Real steps, real specs, real part numbers.
Messages inside the fault
All communication tied to the fault record. Not in WhatsApp, not in email. Everyone sees the same thread.
Shift handover in one tap
Everything the outgoing crew did goes to the incoming crew automatically. No verbal guesswork.
COMMUNICATION
Work questions
belong at work.
Mining teams shouldn't need a separate Facebook group, personal number, or Instagram DM to discuss a fault. That's how context gets lost — and how personal boundaries get crossed.
"Hey can you check the 830E fault?"
Sent on Facebook Messenger at 11pm to a tech who just finished a 12-hour shift. Work question. Personal phone. Personal time.
Email threads nobody reads
Four people CC'd on a fault update. Nobody knows who actioned it. The machine sits idle while everyone waits for a reply.
Work chat stays at work
FaultPilot has its own social layer — built into the fault record. Message a colleague directly, tied to the specific fault. No intrusion into personal apps.
Your work contacts, separate from your life
Add colleagues inside FaultPilot. No need to share personal numbers. No mixing of work and social. Your crew, your roster, nothing else.
Everyone sees the same thread
Every message is attached to the fault. Shift changeover, new tech, supervisor checking in — they all see the full conversation history without asking anyone to repeat themselves.
FOR DECISION MAKERS
Reduce downtime.
Eliminate guesswork.
FaultPilot gives maintenance managers and reliability engineers full visibility into every fault — from the first report to the final fix — without chasing people for updates.
Built in Perth, Western Australia
Australian owned and operated · Data hosted on Australian infrastructure
PILOT PROGRAM
Currently in pilot across
Western Australian mine sites.
We're working with maintenance crews on real sites, refining FaultPilot against real faults, real handovers, and real conditions. Testimonials are on the way.
PRICING
Per site. No per seat fees.
One flat rate per site per month. Your whole crew, every shift, all features.
FAQ